Living at the Suites has been a great apartment experience! The location is my favorite part. I enjoy being able to walk to class and work, be close to all the businesses and eateries, and do my errands all along this street. It is so convenient! I also enjoy the floorplan I picked, my spacious relaxing bathroom, and the amenities included in the rent. I look forward to seeing the community life grow and improve here at the Suites.
This is a really good apartment. Great light, high ceilings and and lots of room! not to mention the staff is great, so nice and patient. And great location!
a very nice apartment with a great pet-friendly atmosphere! all appliances are nice and well set up. the price with parking is very affordable and the low utilities is amazing.
Move in had been great and the staff here are more than helpful and very accommodating. Everything is in great shape and quality and the apartment complex itself is very well maintained and clean.
This lease year is about to be my 4th year living at the Suites. Very clean and quiet rooms. Computer and Clubhouse space is great for studying and hanging out.
I have liked living here! It’s my third year. The front of office is helpful and maintenance is fast. It is quite noisy sometimes. They work on the apts a lot especially over the summer and as a year long resident it can be loud. My rent also went up a lot this year which has kinda affected my experience because I know nothing is changing. Literally nothing. Except 60+ extra a month though.
Great complex, great amenities, great staff too. I would definitely recommend to anyone trying to live close to campus. Bus route even comes right up to the complex.
Love the atmosphere at the Suites!!!! Everyone is super welcoming in the community and is always there to help. As well, the apartment complex is very well maintained.
Very wonderful staff, and the amenities are great! I had a tumor on my ankle that made it painful to walk and I got a bunch of packages, it was hard to carry them with my crutches and the staff helped me carry the packages to my car
I haven’t lived here yet but I am really excited to move in. I am looking forward to the conveniences of living so close to campus and all the night life and restaurants that surround it.
The suits community is very beautiful and in a great location. The staff are friendly and very helpful. I look forward to getting to know the community better.
I really like how close to campus the apartments were! The management has really improved, the workers are very nice and helpful. Overall a good place to live.
The apartment I moved into has a leaking problem that management new about and willingly let us move into without informing us. The dog park has a FAKE dog water fountain to make it look more appealing to potential residents. Needless to say I am NOT impressed so far. The fact that they knew there was a leak and said nothing to us is appalling, most likely will not renew because of this specifically.
Great place to live! The staff are really nice and it’s right by the university. It’s a great experience! The balconies are pretty big too which is a huge plus.
The Staff is nice and accommodating, the only issues I have had so far with living here is completion of lower priority fix requests and a one time issue because of their system messing up. The room and amenities make it pretty worth staying, not to mention the proximity to campus.
I love the suites!!! super friendly staff and very clean! super close to campus which is a huge plus! also probably one of the safest student living apartments!
it’s been great! the people are nice and friendly. the front office is super upfront and helpful when you need assistance. overall, it’s just agree that place to live at.
So far I am really loving it here. It is a quiet community close to campus. The management is so nice and helpful. The apartments are great as well!! I am so happy here!
I just moved here and I already love it a million times more than my old apartment. Everything is so nice here. The appliances, the rooms, the atmosphere. It’s very quiet too. The management is also very nice and helpful!
Everyone is very nice at the front office so there is never an issue! I think it’s a great place to live overall. They love their residents and it shows!
I havent moved in yet but when deciding if I should sign or not the staff was Freindly and helpful throughout the entire process the only issue ive had so far was the promise of a $500 gift card and receiving a $300 instead
It is very quite and good atmosphere. Do not have any noice or bad neighbors. Can’t beat the location and amenities. The only thing that has happened is management changed 3x in 6 mo
The staff members are really sweet and the room is amazing. I love how big my closet is compared to my last place. I like that the pool is private and that there is covered parking. I feel safe and secure living here the only complaint I have is that I wish that the gym was larger.
I have had an amazing experience with the apartments! They are very clean and and have a very nice facility! The staff is beyond amazing and helpful!
Very friendly staff and maintenance staff! Maintenance always helps as soon as possible which is great because other places it would take weeks. Rent is higher than most places here but the location is worth it!
It was easy to communicate with the staff. I also was placed with my desired roommate with ease. My parents are also happy with the experience we have had.
Staff is so nice, very helpful and great experience! Apartment is very nice, just wish it could be partially furnished. It’s hard to fully furnish a full apartment but other than that great apartment!
The employees are as helpful as they can be. The digital nature of the entire process "The Suites" requires is annoying. I'd much prefer to go in and phyiscally sign all the paperwork and have someone tell me that the process is complete instead of hoping I caught all the emails and clicked everything in exactly right. Additionally, the system processes me as not having a specific space though the staff assures me that my room with my selected roomate is reserved. I even got emails asking about roomate preferences even though I have already selected my exact room and roomate. The process makes me anxious and should be fixed. I like the location and the facilites though.
Best apartment complex I’ve lived in while in Lubbock! The only complaint i have is regarding pet owners letting their pets use the bathroom in the hallway.
I love living here, the pool, the dog park, the covered and gated garage and location is perfect for a college scene. Thank you Suites for a great living experience
I like the community and the surrounding areas and how close everything is to the apartment complex. This apartment makes me feel like I am really in a safe place as well.
Being so close to campus is a major plus! The apartments offer a lot of space. There’s a dog park within the complex you can take your fur baby, which not a lot of complexes offer. Being so close to restaurants and Broadway is also a win!
Really nice and spacious apartments. Close to campus and I love being around all of the in-proximity restaurants! It’s also great not having to pay for covered parking.
It’s a great place to live and is conveniently located super close to campus! The staff is great as well as the protection we get with the closed parking garage!
The Suites at Overton Park is in a great location, the units are decently priced, especially compared to the properties in its immediate vicinity, and pet-friendly. My experience here has definitely been overall positive.
It has been great, excited for another year living here! Along with being note involved in all the amenities offered and really taking advantage of all the good things offered here.
Great! I love this place. My experience was exceptional and would recommend Overton to others. Clean and friendly environment. The area is safe and comforting.
The Suites are so close to campus and all the restaurants on University! It's so nice to be able to walk to campus in just five minutes! I wish the gym and pool were a bit nicer though.
It seems like a great apartment complex. I have yet to move in, but I am excited to move into the community. I'm positive it will be a great experience.
Very friendly staff and in close proximity to everything that has to do with the campus. Good security and reserved parking in a covered garage. Fast wifi and clean apartments.
I have really enjoyed living here so far. My main complaint is lack of cameras in parking garage. My car was hit and run and there was nothing I could do about it.
I have lived here for two years and have had a good experience for the most part. There are often problems with the wifi and it is the middle of May and the pool does not even have water in it.
I love the suites so much and I’m going to renew there :) best apartment I have stayed in so far. The leasing manger that they had recently was terrible but they have seemed to straighten things out.
I really enjoy how close the Apartments are to Campus, Football Stadium and other resteraunts in the area. I like the aplliances in the Apartment as well.
It’s a great and beautiful place to live at, very close to campus and other Walmart for great convenience. Some downsides is that the pigeons have always “owned” our balcony the two years we’ve been here. I have swept off most of their remains, but they always return. And our hallway has a tendency of smelling like urine due to the dogs I assume. And hope! But other than that a nice place to stay.
Best apartment with friendly and very helpful staff. Living at the suites has been an amazing experience, with great amenities for both students and family residents.
It was great. I loved attending the tour which had a great living room which contained granite counter tops and the rooms were well made. ye
Very nice and close to campus, maintenance is really nice and prompt. Great reward for resigning a lease. Walking distance to broadway, I love the loft that I have. Really roomy.
Walk in for apartment tour included all necessary information and office staff was friendly. Pool being resurfaced and office staff says it will be ready in the fall.
Staffs are nice. At one point, I had no clue how to finish my contract and contacted to them really frequently, but they were always nice to me.
the suites is an amazing complex. the residents are super friendly and caring. the building is beautiful and so are the rooms. i absolutly love it here.
Most of the people here are great but wish that the cost of living here wasn't so high. Also they charge a lot of money for having a pet even though I'm getting one for my mental health.
The apartment/room is great. The biggest issue i have is with the staff and the management i have had issues since the day i signed the lease until a couple of months ago. Overall the gym is cool the pool is disapointing but i dont care that much. The noise outside the apartment sucks. It wouldve been nicer if the walls were thicker. I like that the staff is constantly giving out things at the front desk and in the hallway
I haven’t moved in yet, but they have been very helpful and nice throughout the process of applying. Also, the complex itself is so nice and clean!
The neighborhood is very good. I will be staying at the suites again for a next year. The management is good and so are the maintenance crew as a result of that.
Obi-Wan Kenobi: I have taught you everything I know. and you have become a far greater Jedi than I could ever hope to be. but be patient, Anakin. It will not be long before the council makes you a Jedi master.
Obi-Wan Kenobi: I have taught you everything I know and you have become a far greater Jedi than I could ever hope to be, but be patient Anakin. It will not be long before the council makes you a Jedi master.
Slow at times but good experience overall, the rooms are good sizes and fairly priced the amenities are to par with the local standard but some of the appliances should be repaired or replaced.
Idk. Honestly found most of the staff next to useless. But I’m still really excited to live at this place though. Apartment seems nice and is a great location
I used to love living here up until a month and a half ago. Our unit has had a cockroach infestation continue to grow as they won’t do anything even thought they continue to say they will. We go in multiple times a week and ask for them to have a company come and all they say is “they’ll be there Thursday” every week. My roommate has an illness that can’t have her be exposed to pesticides so she asked for the organic spray option which is common to ask for which is a common use but they refuse to do so and now our infestation is so bad even after trying to combat them on our own with all of the online known methods (we believe they are coming in from a surrounding unit as our unit is cleaned every day). I have been staying elsewhere as I can’t even be in my own apartment most of the time that I pay rent for as it has gotten so bad. I’m hoping leaving this review here will get someone’s attention.
I enjoy every part of the Overton Suites. I would recommend it to all of my friends. I love the location of the Overton Suites, because it is convenient to students that attend Texas Tech University.
It was awesome. The process was very easy. After the process was over I was lost, and people helped me out and were very patient with me. Would for sure call just for fun.
I really love living here. It is the best place I have lived in Lubbock. I highly recommend it to all of my friends because of the location, amenities, and helpfulness from all the staff.
I haven't moved into the apartments yet but my experience with the process of signing a lease and moving in has be very easy and hassle free.
It has changed so much from when I first lived here! It has improved tremendously and I love it! They even recently installed pigeon deterrents
The amenities are amazing. The only problem has been the constant change in cable and constantly having new people in our apartment. Other than that the staff is very sweet and helpful!
My resident experience has been one that makes the transition from dorm living to living completely on my own in a single bedroom apartment very smoothly! I will be renewing for my third year at the Suites and I am not disappointed at all with choosing to live here. This space is immaculately clean, quiet for me to practice my instrument and get school work done and has an awesome gym and close enough to the TTU wreck that I can go anywhere I want!
Great accommodation and very unique design and a high tech security system. Plenty of parking for all residents. Great amenities for everyone to enjoy and very helpful employees.
Have had such a wonderful experience living here. They clean the facility regularly and are always available to help you if you need it. Overall I love it
My experience here has been great! I haven’t had many issues with anything and the employees are all very nice! It is a very comfortable place to live where I feel safe too.
I love the location! It is a safe place to live and very quiet. There have been a few hiccups but overall a good experience and you cant beat the location and price
I really enjoy living at the suites at overton park. My favorite thing is probably the dog park. If y’all could create a way to contact others that own dogs that would be awesome.
I love living here. In the past I never felt like there was somewhere where I could contact the offfice or maintenance and get it donw in a timely manner
I like my apartment but the inconsistency of tv providers and internet service is frustrating. The staff really do as mush as they can but some of the questions or concerns I’ve had has been above what they know. My messages are always relayed but not followed up.
I am enjoying my time staying here, the new management is great and I’m excited to live here again next year. The location is incredible and I would never want to move away.
My experience at the Suites has been very memorable. I love the location and how accessible everything is. The staff is also very friendly and super helpful.
I love the Suites at Overton Park! The location is great and neighborhood is very safe. The staff is wonderful, kind, and very helpful. I enjoy living here.
The only complaint I would have is that the cable and WiFi have been a mess and very frustrating when trying to study. I didn’t have internet during finals and then for an entire month. Also sometimes I had issues with the printer being out of paper but I didn’t use it too often.
Overall the location is within walking distance to campus. There are great food selections within walking distance as well. The amenities of the apartment are nice. I am only giving this 4 stars because they have had WiFi problems and have had to switch the cable a few times as well.
Yall should not have changed the internet to Elauwit. The previous internet was way better. The Elauwit service is not compatible with all of my devices. I have also scraped my car on the gate twice.
Everything about this apartment building is luxurious. The location is in the absolute center of every popular restaurant/store. I plan on spending all of my college career here.
Im gald I choose to live here. There are a lot of options in lubbock. Really nice staff, the place is always being upgraded, and the rooms are great and very close to campus!
Everything is great aside from not having Cable for a while, I wouldn’t really change much other than that. I enjoy the Convenience of living here the location is great
The community is great and I really enjoy living here and I like all the amenities that come with it. Especially the gym and the pool are great.
Any and everything I type "looks a bit like spam" so here: FIX THE DOG SHlT IN THE HALLWAY PROBLEM THAT HAS PERSISTED FOR OVER A YEAR FOR THE LOVE OF GOD AND ALL THAT IS HOLY
A very nice complex... only exceptions being that there is the occasional dog poop or pee in the common areas by the elevators or in them. Also when people are loud at all hours of the night- complex is great residents should just be more considerate.
I don’t have cable yet in my apartment but other than that it has been good. They added some new stuff to the gym but got rid of some good machines despite 3 bicycles not working.
Living here has been splendid, location is great and the staff is wonderful. I’m glad my roommate and I decided to live at The Suites. Looking forward to living here next year!
It is great living there, no worries no problems. Everything is clean and well maintained. The Suites' proximity to campus is also very convenient.
I love this place so much! So far, this has been my best leasing experience in Lubbock! The staff is so accommodating, and maintenance is quick to fix any issues.
Recent change in management has been a bad experience. Internet changes are a disaster and cable still has not been fixed. A/C in room was broken and too over a month to repair.
Overall, I've had a great experience at The Suites at Overton Park!! The people are extremely nice, but maintenance is very slow and can't get much done. But besides that, I've loved everything about living here!
It’s been an okay experience here. I love the amenities but I always seem to have issues here! Had a mouse infestation when I first moved in, so they kindly moved me to a much nicer apartment under the same agreement due to the huge inconvenience. Not to mention the fact the infestation (that they couldn’t fix) got my puppy really really sick and was in the animal hospital because of it.
Now, a year and a half later, they want to go back on their agreement because they didn’t put it on paper. I was guaranteed this whole apartment until I graduated and now they’re going back on their word a semester before. This, on top of never cleaning/filling the pool and hot tub, and messing up with the payment portal, are fixes that should be made.
I will say I love my apartment. The flooring, amenities, countertops and spaciousness are what made me move here. But the suites need to step it up a little.
I’ve lived here almost 2 years and the experience has been decent! Maintainence could be a little better, often slow to complete requests. This year the cable issue has been a real problem.
Living here has been great! The location is perfect and the community is wonderful. The staff is engaged with the residents and makes sure that all needs are taken care of quickly.
Its pretty good. Solid living space in lubbock, tx. I really like the geographical location because it is substantially closer to my university than my previous location.
A nice complex but it’s pretty noisy at night. The staff are all friendly but are sometimes slow at getting things fixed. The complex feels very safe and secure.
Great service when signing, the amenities are great, the services are great, i was recommended her by a friend and they said it was a great place.
This is my second year living at the Suites and it is by far the best apartment complex in Lubbock. The staff is always helpful and I the location is ideal for all Tech students!
I have had to tell front office more than 5 times that they have not charged me for rent. An email was sent to my mom saying I had delinquencies when I did not, it turned out it was a bulk email that was wrongly sent out to people. She then I got a second email even though I had already talked to the front office and always pay on time.
Location is great but cable and internet are such a headache. Not worth renewing once again, apparently my unit has problematic wiring but no one can fix it?
I have really enjoyed living here so far. The walkability to campus is great. Everything is kept clean and the staff is friendly. The fitness room is one of my favorite features.
I really enjoy living at the suites! The location is great, staff is helpful, and the amenities are everything you need and more. The actual apartment is nicer than anything I’ve stayed in previously, and most likely won’t find anything better.
We have leased an apartment here for a year and two months and it has been the worst experience ever!! Management is horrible and are very incompetent never returning calls once you move in. The entire complex is nasty...dog urine and poop everywhere especially around complex and in stair wells hallways and parking garage. The dumpsters are placed by entrances and smell not to mention they never wash the area down so you track it in and into your apartment. Lighting and striping in the garage is lacking...car is constantly getting someone parking so close that they ding your car or you can barely get in. There is absolutely no security and you get a false sense of it because there is a “parking garage.” Cable and internet is a joke...been off since first of August and still no word on when it may be working correctly. I allowed a resident (roommate)of Lubbock to choose the apartment thinking our expectations were the same and obviously they were not. Extremely glad our lease is up in May. Should’ve never moved her in this complex and I advise never wasting your time looking at this complex. All the good reviews are fake and old...they have people put good fake reviews on and delete the bad ones...I’ve posted here and on google and they keep getting removed. BEWARE OF THIS COMPLEX there are plenty of others in LUBBOCK...do your own research.
Living at the Suites at Overton Park has been less than grand. We have had flooding, ac problems, mold, construction, and the management did not help during all these annoying events. They continue to raise rent prices each year. The work orders also take months to be done so do not expect quick fixes.
Nice apt itself. But the hallways are gross and my ethernet and cable are still hit or miss. Other than that its a very nice place to live.!
I love living at The Suites. I really love that there are a large variety of floor plans when compared to other apartment complexes located in the same area of town. I also personally love how they are unfurnished so that we can put our own spin on our apartment! The management is extremely friendly and the staff in the front office is always willing to help. I highly recommend The Suites!
The apartment is pretty spacious. The amenities are nice. One of the problems is switching my rooms before move-in and not cleaning the carpet on the apartment before hand. But it has been greave nevertheless.
Great location right next to campus just a few slow maintenance problems but other than that a great place to live! The birds outside have been annoying recently but thats more of a Lubbock problem than a Suites problem.
I love this apartment complex. The staff is so sweet. The dog park is finally getting a make over and my dog is so excited! Maintenance is absolutely the best!
My apartment and the community that surrounds this place is amazing. The staff is great and is well taken care of. I couldn’t imagine living anywhere else, and I don’t ever want to move
My experience at the suites has been great and I think its a great apartment to live at. The location is great and the unit is spacious and nice. I like that it is like a hotel with indoor lighted hallways unlike university trails.
T.V. Channels never work even though every week it’s said they will work. Other than that the Suites have a really good location and do some cool giveaways.
Its right near campus and the stadium. Great crew and always looks after your need. The Suites are attentive and detailed oriented to your wants. You can't ask for more.
The experience so far has been pretty good. The apartments are nice and all the appliances have had no issues. My lock for my door had run out of batteries and was fixed the same day I notified them of the issue.
Absolutely love living here. The cable was down for almost two months but other than that everything was easily accessible and the staff is really friendly. Would totally recommend living here!
The staff here is extremely kind. The property is in good shape, but the internet and cable is not up to par. It can be extremely frustrating.
I really enjoy the atmosphere here at the suites. All the staff is very helpful and always looking to make my stay even more comfortable. That’s why I’ve found my home for the remainder of my college career.
I love living at the Suites. The apartments are spacious and feel homey. The community is overall great, and I love meeting other residents at community events. I've lived at other complexes in Lubbock, and the Suites and their staff are by far the best!
The living situation here is great but I really wish the Community Advisors had a better understanding of the software to help the residents.
I really enjoy living at the Suites. I am loving all of the new updates and I also love the room layout and price. I had issues with them last year but with the new management this year I haven’t had anything go wrong. I am excited to continue living here.
The walls are super thin so you can hear absolutely everything that your neighbors/people do or say. The elevators are always very nasty, as well as the halls (dog poop/pee, and people throwing trash wherever). I enjoy the location, I have class M—F
And it isn’t too far from campus.
The people all seem friendly and it has a nightlife, however I think as long as people are respectful with their volumes (how loud they/their music are), they should be able to use the hotub at any time of the day.
haven’t had a closet door ever & I’ve been here 3 months ac doesn’t work correctly in my room and the dryer is broken and y’all say it’s not
I love the helpful staff. Jonathan is so helpful!! The maintenance crew is awesome and helped fix our dryer so quickly! Everything is so great.
Living here has been lovely. I am close enough to the school that I can walk or take the bus. I am also close to amazing restaurants which helps when studying late.
It's a good and safe place to live. We have had a few problems with rent and the cable is never working consistently. Overall, I have enjoyed living here.
I love living at the suites. I feel very safe here and the location is very convenient. I also love how quiet it is and have had a great experience here so far!
Living at the suites is great. I'm able to walk to class everyday to avoid the hassle of commuting, and the amenities are outstanding They are always making improvements whether it be maintenance, cleaning or upgrades such as the recent one to the gym.
Great staff. Fast maintenance crew. Randall is a cool guy. The suites has such a friendly and great community. Great dog park and the rooms are very well designed.
I give it three and a half stars because the WiFi every knce and awhile is a little shaky, and the cable never works. Other than that I enjoy living here.
Great apartment with great management. The maintenance staff completes work orders super fast and do a great job. No noisy neighbors either.
I moved in here January of 2017. At the beginning, it was great. It seems to have gone down hill a lot with the cleanliness of it, personable staff, and inconvenience of a lot of things. Cable stopped working for three months which is still not fixed, they did "quarterly inspections" a lot more frequently than quarterly and couldn't give an exact date and time as to when they would be entering the apartment so I had to try and be home with my dog instead of leaving him locked up for the whole 2 week period they said they may be entering, and the guest parking situation is ridiculous. There is parking around the complex which is very limited and a lot of residents use, and then there is about 15 guest parking spots at the very top of the parking garage. There are so many extra parking spaces that could be designated to guest on each floor, even if that just includes the ramps. Other than that, it has been a good place for me to spend a couple of my college years at.
I love living here! It is so close to campus, especially to the Engineering Key! Takes me 5-10 minutes to get anywhere by foot, so convienant! I also love that they allow pets. They do a great job!!
I am in my second year in living in these apartments and the suites have always been very good at catering to someone’s needs. Whether it has been changing locks or picking up incentives and packages, they have always been good at being timely about it
Overall a great experience, staff are friendly and usually help the best they can. Amenities are kept clean and are now being updated which is nice.
Everything has been great so far. I am excited for the dog park to finally be finished. It hasn’t been fun taking my pup outside to use the bathroom.
Great location and close to campus. Have had many issues with management and cleanliness of apartment complex, but it’s nice to have a parking garage and indoor hallways.
The suites is great! They have so many events going on and it really helps build the community. The staff is great and friendly as well. They are always helping if you have any techinical issues.
I like living here, it is really convenient. It is close to school so I don’t have to pay or parking which is nice. It’s also close to entertainment!
Avoid living at the Suites at Overton at all costs. There's been nothing but problems while living here and it's been a month. Upon move in we were issued the wrong key for our front door and required a lock change. A couple of days later we noticed a larger number of beetles. We found out that the carpet ( which was supposed to be new) was infested with these beetles. It then took management two days for an exterminator to spray the apartment. In the meantime, my girlfriend and two month old stayed in a hotel for nearly a week. Other problems are there's no working cable (and have you jump through hoops to try and get a free month though sling), other residents take their dogs out at midnight or later and the barking echoes due to the design of the apartment complex, and the great number of "cool" guys speeding through the parking garage so that their four banger sounds good. For $700+ a month this place is a joke. On campus living is better than this place.
My stay has been nice with few problems that have been fixed, the rooms are homie and comfortable and the amenities are extremely rewarding.
The Internet is horrible!! I like the neighborhood and my apartment though. The rent is very high, but staff was very helpful getting me an apartment on such short notice.
So far my experience at my apartment has been great! I have not had any problems with my apartment and anytime I do have questions or talk to an employee they are always very nice and helpful toward me. The employees are also very personable here and remember who you are which makes this complex feel very welcoming and feel like home as it should be.
I have had nothing but problems with the Suites at Overton since I moved in here, which is completely ridiculous considering how much I am paying to live here. For the first two nights, we did not have a key to lock our apartment door, we then had to stay in a hotel for a week because of a beetle infestation. We had been promised iPads for signing a lease, but has since been told we will not be receiving any due to a "technicality". Now, we have been living here over a month and still do not have any cable that was promised with our lease. This place is such a rip off considering how much I am paying. The only positive things are the parking garage and the location.
I have had a very pleasant start to my time here at The Suites at Overton Park. I have enjoyed the people, staff, and unit very much. I feel at home for the most part, and look forward to living here for a long time.
It has been great living here for the past month, there have been no problems the rooms are great. It is a quiet place where you can study and have friends over.
My resident experience has not been too good so far. When you go down to the office to request for maintenance to come you usually have to tell them at least 2-3 times. And I’ve also told them 3 times that my online account was not right and they have yet to fix it and I first talked to them 3 weeks ago about. Every time I go down there the people in the office write it down but it never gets fixed.
Wonderful location close to campus, quick walk to campus. Great restaurants and businesses nearby. So many different unit types, large rooms and enormous closets. Good amenities in the complex.
Not too bad. Have had some issues but the people at the front have been pretty accommodating. I enjoy living here so far and the space and amenities
It's great! I love living here. I moved off campus so that way i could live alone, and it was the best decision I ever made. I always feel safe and the staff are extremely friendly. My only complaint is that I live on X and it can get really noisy but that is not the Suites fault!
Great apartment! They listened to the specifics of where we wanted our apartment to be in the building. The apartments are very close to campus, and it’s been a great experience.
Pretty nice apartments and friendly staff but the halls smell bad. The internet service isn't fantastic either. But the rooms are nice and it's close to campus
Move in was very easy, staff was very helpful. The halls and rooms have seemed fairly clean as expected. The few issues i have had have been fixed quickly.
I found that living here was a lot different than living where I used to live. I also feel as if yalls maintenance people just freely enter as they want. I found that to be very irritating.
No complaints really the front staff is knowledgeable and helpful. I wish the gym was better equipped and maintained. Some weights are missing, some machines don’t work or are broken, and no box steps or preweighted bars.
The apartment was very clean when I moved in. Everyone was very helpful during move in. The staff is always very kind and quick to find a way to help.
I moved here to be closer to my boyfriend and I've only been here since August and I love it still much! The location is great, the people are sweet, and its just a great experience. The only thing I would change is the security. None of the outside doors lock to get into the building.
My overall living experience at the Suites has been nice. However, I have also experienced a lot of problems communicating with the managerial staff.
I’ve lived here for 3 years and going on my fourth! I love the area, the security, and how close it is to campus! Makes getting to and from classes so much easier.
It's great living here, you just have to make sure that everything is working such as the washer and dryer and make sure that you get your bedroom key asap
Apartment itself is nice, however the staff seems very disorganized at the moment. this may just be due to a team transition. Also website is faulty
I cannot hold a connection with the new internet provider, the satellite has not worked in a month since it was switched from ATT, and slow to answer maintenance requests.
I have enjoyed my experience so far! The staff is incredibly helpful. My only concerns are the buildup of trash in the parking garage and the bad odor in the gym.
I have only lived here for a few weeks, but so far I only have great things to say! It is a GREAT location, and the staff is SO accommodating!
Really good so far! Check in was really easy and having a parking garage made unloading in the rain so much easier. The apartments were really clean and the carpet was new which I really appreciated.
Suites is a nice place to live however the management team has not been helpful and overall unprofessional. The apartment itself was not clean upon move in and was a struggle to get management to fix the problem. Overall the apartment space is great, but surrounding areas could use improvement.
Thanks Kayla for top notch service and support with the gift card! Your response time was great and you were very positive and helpful over the phone.
I just moved in but I seriously feel like my quality of life has improved like 100% since I moved here. lol. I didnt realize how horrible my last apartments were until I moved here. I am obsessed with my apartment and I am seriously so happy I moved here.
I have been here for three years as a resident of The Suites and, honestly, I have very much enjoyed my stay. All neighbors are definitely less obnoxious than we are (1106), and the staff and maintenance are better than other apartment's around here.
I recently moved into The Suites at Overton and have been extremely satisfied. I love that it is so close to campus and near multiple restaurants. The amenities are amazing and very accessible.
The apartment is nice. It is in a good location. The staff is helpful. There was some trouble getting me my $500 gift card but in the end it worked out.
I wish the AT&T connected community had better customer service, from AT&T and management. It should not be that hard to get our internet fixed time and time again.
I absolutely love living here! It is a short 3-5 min walk to the Engineering Key or Holden Hall at TTU. Chipotle, Whataburger, Torchy's Tacos, Heff's Burgers, etc...are all right there across the street! Not to mention, workout facility is super nice and the staff are amazing! They are always doing fun giveaways or celebrations with free food (like national pizza day or free breakfast). I won't be leaving anytime soon!
The apartment is very well cleaned and everyone is super friendly. the front desk is super helpful and provide you with valid and accurate information.
The Suites is one of the safest, cleanest and comfiest apartment complexes near TTU. During the years I’ve been living here, I have not had any complaints. The gym could be a little better thou.
I love it here! The staff has always been great, maintenance is always efficient and I love the parking garage! My apartment is so spacious and the pool side is always pretty quiet. The only downside is the residents not picking up after their dogs.
Good dog community, just wish the dog park section was more dedicated towards dogs since the volleyball court is never used. Also the maintenance is very crass and lack basic respect for personal spaces.
I love living at the Suites. The location to campus is perfect for getting to school each day and is a great location for my daily runs. The pool is my favorite place in the summer!
It has been alright. It could be improved on though. Overall just work on making sure that your residents are happy and promises that the office makes are kept.
Trash around the complex could be taken better care of, though that is mostly the residents fault who just throw stuff outside and don't put it in a trashcan.
Great place to live. Clean garage to park your vehicle. Office people are nice and professional. Very happy to live here and wished I had been living here before. Good to tenants. I would recommend this place.
Enjoyed the customer service! They are great workers but sometimes can be slow when getting to things when asked. Can’t wait to live there in the fall!
Living at the Suites has really helped me with my overall college experience! Whether it involves inviting friends over for a get together or needing a silent place to practice or study for my music degree, my apartment has allowed me to have all of that.
It is okay. It think the service here is not good at all the apartment have a lot of bugs and insects. For me is okay. Is not too good and is not to bad.
Nice place to live. Very good location close distance from school and restraunts. Staff is somewhat unhelpful. Rates are ridiculous and change extremely for strange reasons.
I recently moved to the Suites at Overton Park because I was looking for a one bedroom next to campus. It is exactly what I was looking for and I really enjoy it so far.
I like how nice the apartments are. I wish there was more events about community involvement. I wish you would raffle big prices like headphones or fancy toothbrushes.
When I first came to the apartments they were great. Then I started noticing thing that should have been fixed when I moved in before or just fixed I general. Both fans in my apartments move so slow that I had to go buy a box fan. When I asked matinance to fix them they sia dog they move sorry. I've had my car broken into and a bike stolen. Don't live here it's not worth the money or worth the money you'll lose in losses and buying thing that should already work
Nice place to live. TheSuites is a nice place to live with good staff and maintenance staff. The building smells really good and the complex is new. Although sometimes the residents do not appreciate their own living space and let their dogs poop inside the hallways.
Awesome place to live in! Much Recommended!!!! The staff and the maintenance are very friendly. I especially like the closed garage parking.
My experience here at the suites has been wonderful. Everyone is so nice and helpful and the other residents are as well. I have never had a problem and will continue to live here for the next year!
These apartments are more for youbger college students because it’s pretty loud in this area and hear a bunch of loud noises through the halls of the apartments.
The Suites have a wonderful and attentive staff, well kept units, awesome location! Ever since I moved in I have enjoyed the Suites. Highly recommend.
Nice place, but maintenance takes a while to deal with real issues. It's also pretty noisy on game days. Location is real good though, very close to campus.
Great place to live! Exceptional managements that is on top of things. Maintenance has taken a while once, but by far faster than anywhere else I have lived in Lubbock. Consists of mainly upper-class men (juniors, seniors, grad students), so it is usually pretty tame. Great sense of community as well.
So far I’m loving being about of this community! The reward program just makes it a bonus as well. The area is nice the rooms are spacious and beautiful. I just love anything so far!!
The scarlet is not a very good place to live. Too expensive for what is offered. The buildings are all old and a lot of things break such as light fixtures and the appliances are horrible.
Fantastic place to live great community awesome staff cool amenities and a great Enviormen to be apart of. Great management pet friendly nice apartment living.
Quality living environment for an apartment. Roomate marching kept me with my friend. Initially moving in there were quite a few things broken.
This is my second year living at The Suites, and I love it! I love the convenience of the location; I can walk to class, work, the store, eateries, and almost all the other errands I may need! I also enjoy the floor plan, complete with a balcony and giant master bath and walk in closet. Living here has brought some peace and relaxation to grad school life!
I absolutely love living here! The apartments are very nice and have large bedrooms. The pool and volleyball area are awesome to have along with the dog park!
The staff is really nice and helpful.
The amenities are fairly well kept up.
Apartments when first received are relatively clean.
Maintenance staff is usually helpful.
Biggest complaint with the community has been noise, due to the high population of college students in the vicinity, but it's in a nice part of town that is safe, and close to campus.
Had a MAJOR mouse infestation. In the end they gave me a new room but it was a horrible experience. The staff is fairly attentive but like most complexes, there are problems here and there.
Suites Overton park is nice place in Lubbock and it is near to Texas tech university. I had a wonderful time which is staying in that place.
I have lived here for 6 months and I have enjoyed it so much I have already resigned my lease for the upcoming school year. I have enjoyed it
For the most part it's been good. I have a terrible neighbor and the guest parking is absolutely terrible now. I have called and complained about my neighbor and nothing has happened.
Overall very good, the noise from Glenna can be a bit annoying on gamedays. And the complex could use a few more maintenance workers to speed up response time but beyond that I have no major complaints.
I like living at the suites, mainly because of the proximity to campus. Maintenance has not been as timely as I have experienced at other apartment communities. Complimentary parking is nice, but paying utilities separately is not.
I have absolutely loved living at the Suites! I would 10/10 recommend living here to a friend. It is close, nice, and overall the quality of living is great. I also love the wide variety of floor plans available, and especially because they're all pretty unique (lofts, spiral staircases..etc). The Suites is by far my favorite apartment complex in Lubbock.
Overall good amenities, takes a very long time to get maintenance requests taken care of. Most of the staff is very helpful. Can be overpriced for the amenities offered.
Suites at overton park is a nice place. Still needs a little maintainance like clean pool. Other than that staff is awesome. amenities are pretty good.
Great location and nice apartment complex. Wouldn't want to live anywhere else.
Only complaint is that since it is pet friendly the stairs and elevators have a distinct smell.
Overall, the noise level usually isn't a problem, the apartments have a cozy feel and maintenence responses are pretty quick.
I love everything about my apartment, the amenities are amazing and the staff are very friendly. The only problem is that there was glass in the carpet.
So nice! The front desk staff is very helpful and so nice and picking up packages is so easy! Also they are very quick at responding to emails.
There is dog shit, vomit, and trash everywhere. The undergrads turn a beautiful apartment complex into a ratchet hole. The security is garbage - a lot of cars are vandalized. They have no problem patrolling to have cars towed but if anyone gets their car or property damaged they're the last ones willing to/capable of helping you.
It's a cool place to live, although we've found poop in the corridor once and the automatic doors to enter the corridors don't need a key to open ( theoretically I need to scan my key to get access to the corridor, but the door is always open )
Not a secure place to live. No cameras so if something bad happens to you, you're screwed. Other than that the facility is nice. I live in a big apartment and the maintenance staff is awesome.
The move-in process was very easy thanks to the employees, maintenance was very helpful when my key did not work, they worked and has continued to work in a timely manner for all of my maintenance needs. Overall the suites is a great place to live!
Very convenient. Very clean. Honestly the best apartment complex I’ve seen so far in Lubbock for tech student. Close to campus and close to Walmart. Has a great gym and free coffee
Great place to live. Great location, close to everything that matters. Maintenance always answered in a timely manor. Spacious rooms and nice appliances
My experience here so far has been great. I am enjoying how convenient it is to walk to campus, work and back. The apartments themself are great as well.
Great apartment! Staff are very helpful and always very attentive. I really enjoy all the natural light that is able to come through from the large windows in the apartment. Overall great experience
It’s been a great experience so far except for the messy dog park and pee in the stairways. Other than that, this is a great place to live. Campus is down the street and it’s very convenient.
I love living here. The location is great and the staff is very helpful. When I need something fixed in my apartment, the staff is efficient and quick to fix my apartment.
Moved into a dirty apartment. My $500 bike was stolen within 24 hours of move in and all I got was "file a police report, then we can get you the video".. as if the police have time to care about my bike. Only reason I'm here is because of the move in credits, makes my rent affordable and there's a nice parking garage and very close to campus (particularly engineering side). Without the lease signing credits, unlikely I would be here.
Everything is pretty quiet on the third floor which is what I wanted. The bathroom faucets should be updated. Other than calling the office numerous times to get anything done, it’s alright.
I love to live in the suites Overton park because it is near to university. Also, it closes to restaurants. The suites has gym, swimming pool.
The floor plans are solid, and overall what you get from here is better than any other comparable place. The only thing that needs to be addressed as an issue with the place is the parking garage. The spaces are itty-bitty and there are zero cameras. I got clipped and have no way to find out who did it, and that saddens me.
The apartments are beautiful from outside. The maintenance needs to be worked upon. The pool is unclean. At least a basic furniture should have been included. LED bulbs should be used instead of normal ones.
Would like a nicer and more organized management. Work orders never completed and apartment was given very dirty. We were told someone would come to clean it but no one ever came. Garbage disposal still broken as well.
I have had no problems living here at the Overton Suites. Everybody here has been nice and friendly! I would recommend living here if looking for a chic spot in Lubbock.
Quiet, comfortable living with plenty of parking and extremely convenient to campus. Also, a lot of surrounding restaurants and bars makes it a good location.
Love this place! I have had the best experience here! Office is so nice! Place is well kept up! Coming from another complex this place should get more than 5 stars.
I just got new carpet in my aprent and it was very nice. I love the layout and the location. It is pet friendly but maintains its cleanliness and upkeep.
I just moved in today (first day of school - nerve wracking!) Molly found me the perfect roommate! So excited to be living at the Suites for my last semester at Texas Tech!
As I keep saying you guys are just super thoughtful, I love it! When i first came down you guys were patient and understanding- it was comforting. Stay you guys!
Haven't had a chance to know my roommates, but the staff has been pleasing. Have answered all of my questions , and also provided me with a great amount of answers.
Little complicated to use but is a very useful system at the same time I look forward to using it now and into the future hopefully it becomes a little less complex
I will be moving into the Suites at Overton Park next week. I have already been welcomed by the staff and they are all very friendly! They have answered everyone of my questions and I am looking forward to living there!
Great place to live with really nice staff members!
Carpets in the halls are in desperate need of cleaning. The trash cans in the parking garage are too close to the doors.
Great I love the free money. The Suites is the best apartment complex I've lived in so far. I think it's better built than the other apartments in the area. Thicker walls, nicer carpet, durable doors. I live on the first floor next to the parking garage.
You are doing very well. I recommend all people join to live in the suites Overton park. It is near to restaurants and Texas Tech university.
I was recommended to stay here. So far there has been very little hassle with the sign up and the extra rewards are awesome! The staff at the front office couldn't have been nicer.
Very nice hotel quality stay! I love living here, it's the place to be for sure. The management is very nice and willing to help with anything you might need.
The Suites has been so great so far. Very easy to work with and get a hold of. Everyone has been very helpful as well. They've made the experience rather easy so far.
4 stars so far i can't complain about anything so far. i like the apartments that i've seen and all the ammenties nice pool nice workout facilty
Since the beginning of my time here, the staff has been the best I have experienced. The location of The Suites is perfect and a very mature place. I'm a grad student who was looking for a nice, but quite, place to live and The Suites suits all of my needs! HUGE rooms and closet (I am in the 2x2 master).
I think you guys are doing great. The community and facilities are all well maintained the only thing that's stops me from giving it a perfect is the lighting in the parking garage i' d feel better if there was more.
These apartments are by far my favorite that I've lived in so far. I think the Suites is built better than most of the college apartments in the area. Thicker walls, nicer carpets, durable doors. The community is great and the staff is super friendly and helpful. Maintenance can be slow at times so I've had to contact managers buy they have always put me at top priority when I have a serious issue. Amenities are nice and hardly used which I like. Overall I'm very satisfied with the Suites!
So far my experience with the Suites at Overton has been good, though I don't actually start living there until August 2017. The place seems clean and safe.
Very easy site to use and the app is even easier. I claimed my gift card and within a few minutes I had already received it and was about to use it.
Everything is doing really great! I really enjoy everything that goes on around the community. I feel like I am welcomed and I look forward to living there.
This is an awesome and beneficial situation! Earning points for gift cards that may be redeemed at a number of locations is great for students!
So far I'm having real trouble. Please call me 214-356-1206. I have not received the card and when I select Amazon the screen freezes and I have no other options.
The rooms are so nice and well kept! The carpets seem brand new! The loft is such a nice addition and for sure worth it. The kitchen appliances all work so well
Everything in this apartment community is very organized and clean. They care about their residents, and they are doing A very nice job.
Quiet, clean, fun and homey. I love my new apartment because it has a great location, it has so many convenient aspects available to me right at my finger tips!
I have been here less than one year and in general I love my apartment, it has all the ammenities I wanted. -'d the maintenance are really helpful.
Granite counter in kitchen close walk to campus. As an engineering student it is a 8min walk to my class, which is faster then waiting on the bus.
The people at the front have been really helpful with all of my questions. The place itself looks to be in great condition as well, can't wait to move in!
I have a great feeling about living at the suites! The staff has been nothing but friendly and have also been very helpful through the entire application process
I love these apartments great student atmosphere typically clean hallways superb cleanliness for the amount of animals staying here great location
Although I have only signed a lease, my overall experience with the Suites at Overton Park has been a good one. My tour was outstanding and I'm looking forward to next semester.
Please Exterminate Pigeons. Parking On the 4th floor is not convenient because of the poop all over my car. I pay the highest rent in this complex and I cannot park on my floor, and I had to install a net to keep them from laying eggs on my patio.
Staff is very nice but not very helpful. I made three noise complaints and nothing was done. They just told me to call the after hours security guard.
The suites have been doing an exceptional job at creating a welcoming atmosphere for all residents. I will say the only complaint would be the outside gates that are usually chained but other than that an amazing place.
I love the low noise level and friendly staff! Some days the complex will have free food in the office or have giveaways, all which make living here a friendly experience.
i love my apartment and the staff. the apartment itself is really nice and the dog park is my favorite. my dog loves it. i haven't visited the pool yet but i will. the gate around the whole complex is great too
Living in this apartment complex has been a great experience for me so far. The main things I enjoy most are that the walk to campus is not long, and the location is nearby several great food options. Having access to the computers is printing is nice as well!
The living in the suites overton park is very great. They have room that you need it for your study, Gym for making exercise. Also, the best thing is near to Texas Tech University.
I love living here. The staff is one of the best that I've ever experienced with an apartment! The location to campus and restaurants is a huge plus. As well as having a parking garage.
Clean apartment and close to campus. I like the proximity to other establishments and the factor of safety. I enjoy my location, but I do not like that I can hear a lot of people outside. Sometimes the printer runs out of paper, and it's really frustrating considering that we are supposed to have free printing.
Overall I am having a great experience living here, even though it's noisy at times I still like the location and convenience of the apartments along with all the amenities. Just wish rent wasn't so expensive and the office staff is very helpful!
Living at the Suites has been a great apartment experience! The location is my favorite part. I enjoy being able to walk to class and work, be close to all the businesses and eateries, and do my errands all along this street. It is so convenient! I also enjoy the floorplan I picked, my spacious relaxing bathroom, and the amenities included in the rent. I look forward to seeing the community life grow and improve here at the Suites.
So far everything has been great! The amenities are nice and it's actually been pretty quiet. I also love the garage parking and being able to have my pet! They are also changing some of the landscaping, which is great because it honestly needed it.
The staff in the office is really friendly. Though maintenance is very slow. I'm on the first floor and my unit has had a lot of problems and only one thing has been fixed since I moved in 3 weeks ago. When I first moved in I noticed small problems like my ceiling had a massive white spot on it where someone forgot to paint, my bathroom light bulbs were out, there were markings on the wall, the dryer didn't work, and the carpets were stained in the living room. I put work orders in for most of these issues and only the dryer got fixed about 2 weeks later. We have lots of bugs and even a mouse problem. We were given a mouse trap from the office, so far hasn't done anything. The wall behind the stove is not sealed (basically where the mouse came from) so we put in an emergency work order a week ago and no one has come to fix it. I like where I live but there is a lot of maintenance issues. Maybe more staff is needed. It's a shame because I really like this apartment but there needs to be more organization. Especially since I wasn't able to move in early, I expect the unit to be in the best shape when I move in.
I like living here. Upstairs neighbor is way too noisy (drops stuff and makes my room shake). Other than that, I like. Maintenance is good, amenities are good, and the staff are helpful. Even most of the other residents are great.
The apartments and management are nice, except when you need to get out of your lease when you have to move cities. Be prepared to vainly attempt to find someone and then watch them fail to fill your space as promised while giving bullshit excuses and platitudes. Am I a bit salty? You betcha. Also, the computer in the actual lab suck horribly and are more or less unusable.
Wish they would put more entrance on Ave. X by the gym besides the pool gate that is locked more than half of the time. The pool is very filthy. Needs to be cleaned. The hallways doesn't smell great. With the amount of money that we pay for rent all of the above should be a lot better.
Love that it's walking distance from school. Love the floor plan. Weather you're in a 2/3/4 bedroom you will have more than enough space to yourself. The walls aren't thin so noise level is great. Besides all of the cons, it's still a great place to live. They're fixing the complex day by day so hopefully sooner than later it will get better.
Great place to live. One of the best places near Texas tech, and has a great location next to good restaurants. I would highly recommend it to someone who already has their own furniture and wants to live near Tech.
I love living in the suites overton park. It is nice and clean place. I recommend every body come and live here. Also, it is have Gym and place to study.
The hallways in the second floor are always dirty. Also some of the access doors to the garage doesnt work so some of the residents put rocks to keep them open, making the keyfob security implementation useless.
I enjoy the proximity especially because my office is housed in the south end of Jones AT&T Stadium. The staff is friendly. I do think for as much as we pay a few things could be more convenient and would make more sense; i.e., the side door on Ave. X has a clicker to get in...but no handle. This is especially challenging since I walk to and from work and having to walk all the way around the entire building in heels at night defeats the purpose as far as convenience and being right across the street. Maybe corner doors like the Centre has?
I absolutely hate living here. The door to get in the garage has been broken for over 6 months. I've tried to get it fixed numerous times. My upstairs neighbors never stop stomping. And the pet fee is extremely expensive.
Kasey Ann M.
This is the best place in Lubbock to live as a student! The apartments themselves are clean and spacious and the amenities are good. I enjoy the business center and pool especially.
I love living here compared to were I used to live. My dog likes it here as well lol! I'm happy that I have AT&T and not sudden link overall it's been a great stay
The management is very friendly and will get back to you in a very timely manor if you need something. The location to campus and restaurants is awesome! Maintenance gets done in a reasonable amount of time unlike some other places I have lived. And the staff in the office is one of the most friendly and helpful staff I've ever had at an apartment complex. If they don't know the answer to something they will find out and get back with you as soon as they can.
Great service at the front office and maintenance is super quick! I love the 2 bed 2 bathroom with the large loft layout. Also the rewards program is great for tenants!
This is a great place to live and I highly recommend that people all come here to live. The staff here are very helpful and they will help you accomplish all your goals.
It's great and extremely comfy. The parking garage is great to have for when the weather is either hailing or snowing or raining here in Lubbock.
The suites are a great place to live with lots of fun stuff to do. I can't wait to renew my lease and love here forever lalalalalalalalalalallalaala
Need to decrease the time it takes to get things fixed or added.
Great place to live :)
Maintaince on point :)
Very good communication :)
Office workers very friendly:)
However it's very difficult to get ahold of management.
Overall my experience here has been good. My apartment is great and all my appliances were brand new. It can get loud at night on the weekends and there tends to be trash scattered come Monday morning. But the staff is quick to help us out in any way possible and responds to concerns very efficiently.
I am in love with the apartment. It has easy acess and is closer to school. The staff is awesome and it's always trying to help and they do their best to make us enjoy the time that we are spending living here
This is my first year at the Suites and I have to say I've enjoyed it much more than any of my other off-campus living situations. The staff is very helpful and the amenities are second to none. I would highly recommend the Suites to any student looking for a new home!
My experience here has been great. I have awesome roommates and the living space is so comfortable. It's super close to campus, too, which makes it that much better.
This place is pretty over priced in relation to what we actually get. There is always something wrong it the apartment or the halls, including one too many power outages. Then when you changed the dog policy it really showed this place is more focused on just taking money. You get $500 when the dog moves in plus that extra $25 a month, yet you want me to pay even more to swab my dogs butt? It just doesn't make any sense. Also, the constant raise in leases and incompetence of a majority of the staff is why I've recommended to everyone to live somewhere else.
Wonderful amenities (gymn, pool, etc.) and a clean environment. Rent is a little expensive and convenience fee (for paying with credit/debit card) is unnecessary. All in all, would definitely recommend living here.
Great customer service and hospitality of residents, however I am not a fan of how slowly the carpet is being replaced throughout the facility.
Great place to live, one of the only student housing that allows two people to lease a one bedroom. Maintenance actually responds to requests in a reasonable amount of time. The only thing missing is bike racks.
So far everything has been great! Only few problems have been effecting our stay here. The entrance doors to the building on Ave W, closest to Glenna will lock you out even if you have a key fob. I think this is something y'all should look into, maybe at least putting a handle on the door since it is such an inconvenience for so many of us that live on this side of the building. Only other complaint would be the cleanliness of the hallways, trash, stains and animal feces remnants stay in the halls for months until a resident picks it up, replacing the hallway carpets on the 2nd floor like you did with the 1st floor would make our stay much more comfortable and feel much more clean. That's the only things that have bugged us so far with our stay, other than that it has been great!
The Suites are a great place to live and I love it. I have had great service so far and even after a few things that took long to replace I still got the help I needed.
So far so good! I hope it continues to go that way. Maintenance people have been very timely. The parking lot is a great convenience based on my apartment location.
I have lived here for three years. I have had some downs with the apartment, but overall it has been a pleasant place for me to live. Five star living for sure. Staff is cool AF.
Living here is really great! They are speedy with requests and the atmosphere is wonderful! I love living this close to campus and yet feel like I live in a very upscale apartment complex.
Pretty good service, I never had a problem that wasn't resolved. However some residents are very dirty with dogs and leave trash around the complex
I love living at the suites! The apartments are so nice and I love how close it is to campus! This is definitely the best place to live in Lubbock!
Overall my experience has been good at the Suites. I can hardly hear my neighbors which is a good plus. For the most part it has been clean, and issues seem to be fixed quickly.
Honestly, I heard a lot of bad things about this place prior to living here. It has exceeded those expectations. They constantly try to make improvements and the residents sometimes inhibit their efforts. Let's get real this is a college aged apartment building and nothing is going to be absolutely perfect or beautiful 100% of the time, but when I can see effort on their part, I can dig that.
My apartment itself is nice but the common areas are pretty gross. It doesn't seem like anyone cares about basic cleanliness. And there's always something that's not working. I like the free printing. Other than that, not really anything else. I have no intention of renewing my lease. Also, nobody enforces the drug policy. It's really annoying when nearly all of the common areas reek of drugs. Pretty sure there was a clause in my lease about that! Step your game up.
It was a good experience overall, but had some issues with appliances like the dishwasher and washing machine and the hallways and stairwells had some cleanliness problems but the apartment itself was in good condition and I enjoyed living here.
The Suites seem to be making a lot of improvements on the property. I like the changes and hope they get it back to its glory days. It still has a long way to go, but not shabby.
Welcoming office staff, clean community areas, sturdy appliances, hallway carpets could use some help but that's my only complaint! I have loved living here.
The carpets in the hall way need to be cleaned more often. They constantly reek of dog urine. The doors also need to be locked. One of the main reasons I moved in to The Suites was for safety. There are several doors that stay unlocked and anybody can access the building; I have even seen a homeless man wondering around the hallways before.
Mangement isn't helpful sometimes. When I had problems with my roommate it took awhile for them to respond to my problems or act. Maintenance takes awhile to respond to request whether they are little or urgent request.
The building is always clean and the maintenance people are always seen around fixing things, which means the management cares about the buildings. The office people are always helpful and very nice.
The suites is a Nice place to live but the could use cleaning services in hallways. The hallways are sometimes really dirty and not as nice looking as they could be.
The hot tub still isn't consistently working, the pool table and BBQ pits need work, and our guest parking is becoming nonexistent and once the new building between us and the Overton opens we're gonna have even less. And a huge amount needs to be done to the volleyball side it isn't even functional.
Over all it's been awesome! Getting to have my pets here has made my experience living here so much better. I've been here for almost two years and all of the rewards and free things they give out us beyond a blessing!
I really enjoy living here. I renewed my lease for next year. They are nice and conveniently located close to campus so I walk to class. I like the workout facility and the pool as well!
Could be MUCH cleaner, needs nicer, better, and functioning gym equipment. There should be more parking. There could be better response time to maintenance
Staff is extremely courteous and willing to help. The only complaint I have is my room seems to have things go out all the time, such as lights. Maintenance always comes as soon as possible and theyve always been kind and quick.
Very happy with the complex and the staff. Great amenities. Great people. The price is perfect. I couldn't recommend this complex any more highly.
Apartments are nice, maintance guys are nice, calm and understanding when we ask them to do more than they were sent there for. Just wish there was better surveillance on the grounds like in the parking garage
Great apartments overall, but since theres a lot of pets the elevators tend to stink of due to pets letting it go in the elevators. Also the hallways are starting to improve since usually it would be dirty or messy sometimes. Overall I have enjoyed my stay and am looking forward to enjoying it until I graduate.
I love living at the suites, it's very convenient to campus, the staff of helpful and professional and maintenance always gets things fixed in a timely manner.
Living at the suites has been a great experience so far. The people here are great and the location of the apartment is perfect for students
The suites is a very nice place to live. The location is great and the staff is super nice and try to get to know each resident which is awesome! I have lived at other apts in lubbock and so far the suites has been the best, quietest and accommodating.
Overall my experience has been good. The office are quick to respond to requests. However, common areas are not maintained all the time. The layouts are great and the quality of the apartments are high. The location right across from campus is good as well.